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Customer Relationship Management System

نظام إدارة علاقات العملاء

Customer Relationship Management System CRM from EngazMedia to organize your relationships with customers

CRM system is simply a system that specializes mainly in managing your customers’ relationships with the facility, as it can save all customer data and all transactions with customers and thus helps all employees and various departments of the facility (sales department, marketing department, customer service department, operating department and others of departments) in implementing and following up all their tasks towards clients and towards their managers, and in the end, the company’s management is given a complete view of all that has been done between their company’s employees and their clients.

Also, the data is saved on your server and transferred from it to your browser in an encrypted form in order to ensure the confidentiality of your data, System is also available to all of your company’s branches anywhere in the world, as it can be accessed from anywhere and any device connected to the Internet.

CRM system mainly depends on having complete flexibility in its use and adaptation according to the activity of the facility as follows:

Air conditioning companies, surveillance camera and security devices companies, Call Center, real estate companies, insurance companies, tourism companies, educational centers, wholesalers and retailers, electronic stores, health care center and factories.

Most important features of the system: Customer Relationship Management CRM