Customer Account Manager job

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Job Details

Job Title

Customer Account Manager

Administration

Customer Service

Job Code

EZM_219140

Job Objectives Customer Account Manager

Responsible for managing a group of accounts to achieve long-term success, develop positive relationships, handle customer needs, and create new sales using existing and potential customer networks. The job requires the ability to meet customers’ needs and requests and respond to their inquiries in a timely manner.

Job Tasks

Manage a range of accounts for long-term success.
Develop positive relationships with clients.
Communicate and deal with customer needs quickly.
Create new business using existing and potential customer networks.
Solve problems and provide solutions to customers in a timely manner.

Job Basic Qualifications

Qualification:	MSc/Bachelor/Diploma in Business Administration or Marketing.
Number of years of experience (if any)	Experience required at least 1 year
Personal characteristics of the incumbent	Communication and Connection skills Ability to solve problems The ability to make decisions Ability to learn and transfer experience The ability to work in a team Work skills under pressure Leading ability Dialogue management skills
Skills Required	Good knowledge in designs. Good knowledge of the types of ads on social networking sites. Familiarity with Arabic and English. Knowledge of search engine algorithms and website optimization. Proficiency in creative skills to contribute new and innovative ideas. Possess verbal communication skills to articulate ideas to colleagues and clients.